Provisions Specific to the California Consumer Privacy Act

Personal information we have collected in the last 12 months

We generally collect the following types of information from you. Not all types of information listed below are applicable to all visitors to our website or all of our customers, clients, or members.

We don’t sell your data.

Identifiers

  • Name, alias, mailing address, email address(1)(2). We may collect your contact information as part of providing our services to you, to communicate with you, and to keep your contact information on file.
  • Account name. We may keep in file an account name associated with your information in our customer database. This information may be internally generated instead of provided by you. We may use this information to identify you, provide our services to you, and to authenticate your identity throughout the time that we provide services to you.
  • Social Security Number, driver license number, state identification card number(1)(2). We may use this information for various purposes in order to provide services to you, or to perform checks to decide if we can provide service (such as a credit check). We may use it to authenticate your identity when we begin providing services to you and throughout the time that we provide services to you.
  • IP address(2): we collect this information automatically via an HTTP server as users browse our website through. Unless you voluntarily submit personally identifying information to us through our websites or are provided with an account to login to a website provided by us, this is information is not associated with you in an identifiable way. This information is used for the purposes of supporting, maintaining, and troubleshooting our websites.

Customer Records Information

  • Social Security Number, driver license number, state identification card number(1)(2). We may use this information for various purposes in order to provide services to you, or to perform checks to decide if we can provide service (such as a credit check). We may use it to authenticate your identity when we begin providing services to you and throughout the time that we provide services to you.
  • Name, address.(1)(2). We may collect your contact information as part of providing our services to you, to communicate with you, and to keep your contact information on file.
  • Signature(1)(2). We may use it to authenticate your identity when we begin providing services to you and throughout the time that we provide services to you.
  • Employment and employment history(1)(2). We may use it to authenticate your identity when we begin providing services to you and throughout the time that we provide services to you. We may use it to perform checks to decide if we can provide service. If you apply for employment with us, we may also use this information in making employment decisions. Our use in employment decision making may include verifying this information with your current and former employers and asking them for further information about you to use in our employment decision process.
  • Bank account number, credit card number, debit card number(1). We may use this information and keep it on file in order to charge you for one time or reoccurring payments for our services.
  • Other financial information(1)(2). We may use this information in order to provide financial assistance to you or share this information with third parties (such as community assistance organizations) to provide financial assistance to you. Beyond the information you provide, we may obtain information from third parties at your approval, such as your landlord.
  • Medical information(1)(2). We may use this information to provide special or prioritized services to you, especially during a natural disaster or inclement weather.

Commercial information

  • Products or services purchased(2). This information is collected by us at the time of purchase. We may use this information to provide you customer service and maintain the products and services we provide to you. We may also analyze this information and use that analysis as a basis to advertise and promote to you other products and services that we offer. We may share this information with third parties in order for them to assist us with our marketing efforts.
  • Products or services considered, or other purchasing or consuming histories or tendencies(2). We may collect this information automatically through our HTTP server and through third party tracking services such as Google Analytics. Unless you voluntarily submit information to us or are provided with an account to login to a website provided by us, this is information is not associated with you in an identifiable way. We may use this information to provide you customer service and maintain the products and services we provide to you. We may also analyze this information and use that analysis as a basis to advertise and promote to you other products and services that we offer. We may share this information with third parties in order for them to assist us with our marketing efforts.

Internet or other electronic network activity information(2)

We may collect information such as browsing history, search history, and other information about your interaction with our websites. This information is collected automatically through our HTTP server and through third party tracking services such as Google Analytics. We may use this information to improve our website, customer service, product and service offerings, for technical troubleshooting purposes, and for general marketing efforts. Unless you voluntarily submit information to us or are provided with an account to login to a website provided by us, this is information is not associated with you in an identifiable way.

Geolocation data(2)

This information is collected automatically through our HTTP server and through third party tracking services such as Google Analytics. We may use this information to improve our website, customer service, product and service offerings, for technical troubleshooting purposes, and for general marketing efforts. Unless you voluntarily submit information to us or are provided with an account to login to a website provided by us, this is information is not associated with you in an identifiable way.

Professional or employment-related information(1) (2)

If you apply for employment with us, we may use this information in making employment decisions. Our use in employment decision making may include verifying this information with your current and former employers and asking them for further information to use in our employment decision process.

Education information(1) (2)

If you apply for employment with us, we may use this information in making employment decision. Our use in employment decision making may include verifying this information with educational institutions you have attended or are currently attending and asking them for further information about you to use in our employment decision process.

(1)You communicate this information voluntarily to us via email, web form, telephone, fax, mail, or in person at our business location.

(2)This information may be shared with or generally accessible by our web hosting company and the digital agency providing website services to us. This information is available to them solely for the purposes of supporting, maintaining, and troubleshooting our websites. Only information submitted through or collected by the website is accessible to them.

Your consumer rights under the CCPA

  • The right to know which personal information is being collected
  • The right to know if personal data is being sold or shared, and to whom
  • The right to object to the sale of personal data
  • The right to access one’s own personal information
  • The right to equal service and price, even for consumers who exercise their privacy rights

How to exercise your consumer rights under the CCPA

To request that we assist you in exercising your rights, you may contact us.

You must provide verifiable proof of identity for us to be able to fulfill your request.